Fraud Operations Associate
About The Role
Apollo Agriculture is seeking a Fraud Operations Associate to be the point person for all anti-fraud activities in the Repayments and Collections team. As a Fraud Operations Associate, you will be the key contact person for Apollo Agriculture’s external fraud investigators. You will collaborate with Apollo’s external investigators and the Repayments and Collections team to identify, anticipate and mitigate fraudulent activity. Additionally, you will also work closely with an internal team in monitoring and checking our fraud flagging systems, to identify and mitigate fraud cases.
Your Day-to-Day Responsibilities
Research, analyze and provide insightful advice on fraudulent activity involving farmers, agro-dealers and field agents
Create actionable reports detailing fraud activity and related mitigation measures
Investigate potential fraudulent accounts and flag them on Apollo Agriculture’s fraud flagging system
Perform data and operational analysis to identify fraud
Use insights gathered from data to flag high-risk regions, customers and agents
Collaborate with contracted investigators and respond to attempted and actual fraud incidents
Assist management teams with fraud reviews as required
Have a Diploma or Bachelor’s Degree in Law, Criminology or a related field
Have 2-3 years working experience
Are a hands-on problem solver and forward thinker with an eye for detail
Are an excellent communicator and adept at report writing
Have strong data analysis skills and know your way around Excel
Can collect field insights, analyze them and communicate findings in an actionable way
Have a solid understanding of legal protocols at the grassroots level
Certified Fraud Examiner (CFE) qualification is an added advantage
Are a collaborative team of smart and ambitious people who are dedicated to serving our customers.
Make magic happen to solve hard problems and always come with solutions when challenges arise.
Are comfortable taking risks that can result in radical scale, and understand that failures are opportunities to learn and improve.
Are considerate listeners and take the time to deeply understand and seek out ideas from the people around us, even when we disagree.
Offer a dynamic environment that fosters talent, collaboration, and growth.
Take pride in our work and share the responsibility to see it through from conception to deployment.
Back up talk with a competitive compensation and benefits package and challenging projects.
Value autonomy, honesty, transparency, and respect.
Are excited to hear from you
MODE OF APPLICATION
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About Apollo Agriculture
Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya.