Restaurant Operations Associate

Job description

Manage daily orders and communication with kitchen staff for food preparation, delivery partners for food delivery and customers for updates and feedback.
Work closely with the Branch Manager to review operational metrics. Work towards continuous improvement of various KPIs.
Manage and grow sales on our various food delivery platforms such as Uber Eats, Bolt Food, Jumia Food and Glovo.
Manage our various organic order channels (walk-in customers, orders received via calls/WhatsApp). ando will also be launching an app in the next few weeks for order placement and tracking.

2+ years work experience in the F&B industry at restaurants such as ArtCaffe, Java House etc
Customer service mind-set
Attention to detail
Hungry for growth
Loves food
Good communication and networking skills


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If you feel you would be a suitable candidate for this position, please reach us on our email with a copy of your CV and your availability as soon as possible.

Applications and interviews will be booked on an on-going basis and applications will be closed once all vacancies have been filled.

About Ando

Ando Foods is on a mission to create food brands for delivery only. We are creating the foundations of an idea - a premium experience, sustainable all round, and most importantly delicious restaurant quality delivery-only food that travels well. At Ando, we create our own digital-only food concepts, starting off with Khans - Pakistani Kitchen - an authentic Pakistani food brand. Our technology accurately predicts the right amount of ingredients to order and prepare for each of our kitchens' dishes on a daily basis. A great way to drastically reduce food waste.