La Riba Cluster Manager – Coast region

Job Summary

To drive Islamic Banking in Region/Cluster by delivering high-quality support to Businesses, by providing specialized expertise in product development, Shariah compliance, and sales strategies and driving ecosystem relationships across the business. Proactively manage the penetration of the Islamic banking proposition for ABSA bank as a market leader with a strong customer base in the Region/Cluster.
The role holder is expected to work with the Business head/Unit and implement the overall Islamic Banking business strategy for the region. Act as the main point of contact for all Islamic Banking support in the region and work with all stakeholders to deliver Business growth and market share of Islamic Banking in the region.

Job Description

Main accountabilities and approximate time split.

Strategy and Leadership: Time split 60%

Build and develop high performing team by driving high sustainable performance and offering unique solutions for the proposition in the Cluster/Region
Develop winning strategies that will help the bank penetrate the market faster and remain competitive in Region/Cluster assigned
Delivering excellence in sales and developing new leads from outside the Bank
Conduct road shows endorsed by the Shariah Advisory Board to promote Islamic Banking products
Using the existing network to maximize sales to Bank customers and maintaining a leads database
Performing to plans as agreed, to drive profitability and increase market share.
Review of customer base to identify and exploit opportunities through the design and implementation of new La Riba products and services
Hosting customer forums to enhance awareness about Islamic products to ensure maximum benefits are achieved.
Identifying issues and escalating appropriately.
Training and development, coaching of staff to ensure broad awareness of Islamic banking products


Service and Customer Relationship Management: Time split 30%

Arrange for Islamic Banking customer forums to obtain feedback on products and Services in the region/Cluster
Managing and leading customer and alliance partner relationships in the Cluster/Region
Working in close cooperation with other Business Teams, to provide a world-class La Riba offering to customer groups
Build relationships with internal stakeholders & service providers in assigned region
Research, create and follow up on a La Riba target list for potential new business.

Products Development: Time split 10%

Identify opportunities for new product development and enhancement in line with the Emerging Markets Consumer strategy.
Guide the development of all Islamic Banking products using the appropriate Islamic Finance instrument
Ensure balance sheet and income targets are met for the Islamic Banking proposition in the Cluster/Region in your responsibility
Contribute ideas for alternative product strategies to manage the mix of Assets and Liabilities.
Monitor and provide feedback on Islamic banks’ product activity, strategy, and pricing


Technical skills / Competencies

Personal Attributes:

Team player
Development of excellent communication skills, external and internal
Sales and customer relationship management
Detailed knowledge of Absa Retail & business banking products strategy
Detailed knowledge of Muslim banking culture
Knowledge of the Islamic Banks’ competitor landscape & processes
Understanding of Shariah Law, Shariah Board, and Shariah Audits
Knowledge of Islamic Financial instruments.


Skills required to undertake the role:

Relationship skills
Strong numeracy and analysis
Excellent sales and relationship management skills
Strong communication skills
External stakeholder management
Leadership and team management skills
Negotiation and influencing
Sound IT proficiency, in MS Office, especially Word and Excel (spreadsheet building)
Knowledge of Islamic products and proposition
Knowledge & Education



Business degree

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)


Click “APPLY FOR JOB” button above to apply for this job.

About Absa Bank Limited

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of Africa’s major financial services providers offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The Group was formed through combining Absa Group Limited and Barclays’ African operations on 31 July 2013. Reflecting the enlarged group’s pan-African focus, the Group's name changed from Absa Group Limited, to Barclays Africa Group Limited on 2 August 2013. Registered head offices are in South Africa and the Group has majority stakes in banks in Botswana, Ghana,Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Barclays Bank Tanzania and National Bank of Commerce), Uganda and Zambia. The Group has representative offices in Namibia and Nigeria, as well as bancassurance operations in Botswana, Mozambique, South Africa and Zambia. Barclays Bank Kenya and Barclays Bank Botswana continue to be listed on their respective stock exchanges.Barclays Bank PLC has operations in Egypt and Zimbabwe, which are part of the African business and continue to be run by Barclays Africa Group’s management